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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ganesh Mathur

July 30, 2025

5  out of  5
rating by Ganesh Mathur
"Mr. Ben spoke to me couple of times with regard to my accident /life-death insurance add-up to Auto Policy. I first thought Ben is an experienced professional and his communication style is like C-Suite Executive. Ben was simply outstanding in relationship building and leadership-style communication with convincing examples. I am deeply inspired by his quality of ethics. Out of curiosity, I quizzed Ben about his background and came to know that Ben is a fresher in Virginia-Tech undergraduate program. Truly amazing character and Ben is a gift to Kenya Z Knight State Farm Agency and to the future corporate world. Thanks Ben."
We responded:
"Thank you so much for leaving us a glowing 5-star review! We are absolutely delighted to hear about your exceptional experience with Ms. Faith. It is truly heartwarming to know that she has made such a positive impact on your transition from Geico and Allstate to State Farm. We will make sure to pass along your kind words to her, as it will undoubtedly serve as a great motivation. If there is anything else we can do to assist you or your family, please do not hesitate to reach out. We are here to provide continued support and exceptional service. Thank you once again for choosing State Farm and for your wonderful review. We look forward to serving you for many years to come."
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Merry Catherine Allen Rees

July 29, 2025

5  out of  5
rating by Merry Catherine Allen Rees
"Ben was very helpful answering questions about my insurance policies. If I was in the market for Life Insurance I would get it from State Farm."
We responded:
"Thank you so much for your review! We love to hear that you had a great experience with Ben. Your kind words keep us providing the best service possible. We're looking forward to working with you again!"
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Kevin Ramazanov

July 29, 2025

5  out of  5
rating by Kevin Ramazanov
"Great job"
We responded:
"We truly appreciate you taking the time to share your thoughts! Your support means a great deal and inspires us to maintain high standards. Please don’t hesitate to reach out if you need anything else!"
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Naomi Gittins

July 29, 2025

5  out of  5
rating by Naomi Gittins
"I worked with Angela Arbogast at this State Farm office. She helped me with a sticky situation but was able to get me the coverage I needed by advocating for me with the underwriters. She was always professional and kept me informed along the way. I would recommend Angela to anyone looking for help with insurance coverage."
We responded:
"Thank you so much for taking the time to share your experience with our team member Ryan. Ryan is such a great asset to our team and is always ready to go the extra mile for our customers. "
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Sean Grigsby

July 24, 2025

5  out of  5
rating by Sean Grigsby
"Very professional and kind #1 hands down!"
We responded:
"Thank you so much for your kind words! We’re delighted to hear that you found our team to be professional and kind. Your satisfaction is our top priority, and it’s wonderful to know we hit the mark for you. We truly appreciate your support and look forward to serving you again!"
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AudraJody Surratt Hughes

July 18, 2025

4  out of  5
rating by AudraJody Surratt Hughes
"Very nice and gave me a quote that was pleasant to my ear. Surprised by my rate considering it is State Farm. Thank you Faith and recommend her."
We responded:
"Thank you for your review and for choosing us! Your experience matters to us and it's rewarding to know that Faith's efforts made a positive impact. Your feedback encourages us to continue striving for excellence every day!"
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HS K

July 18, 2025

5  out of  5
rating by HS K
"Linda was really great to deal with. Efficient and on the ball. I didn’t end up taking the policy out with KZK as I got a cheaper quote but it was v. useful to speak to her to double check that I was getting a competitive quote. I’ll keep her number in my contacts as I would be pleased to work with her in the future."
We responded:
"Thank you for taking the time to leave us this review! We're thrilled to know you had an efficient experience and will be keeping us in mind for the future. You are welcome back any time!"
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Stile Kang

July 16, 2025

5  out of  5
rating by Stile Kang
"Linda was super helpful and communicative!"
We responded:
"We truly appreciate your kind words! It’s great to know Linda provided helpful service during your visit. We look forward to assisting you in the future!"
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Pn _

July 15, 2025

5  out of  5
rating by Pn _
"Working with Faith was a great experience! She was responsive, patient, and explained all my options clearly. I felt confident in my decisions thanks to her guidance. A+ service!"
We responded:
"Your glowing feedback made our day! We're delighted you found everything to be remarkable. Thank you for taking the time to share about how Faith helped!"
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Lara Bastos

July 15, 2025

5  out of  5
rating by Lara Bastos
"Kenya's office is great. Everybody there is so nice and friendly. Keith and Benya are great and always there to help you. I switched offices because I was having problem with the previous one and it was the best thing I did."
We responded:
"We appreciate your enthusiastic feedback! Knowing you had a pleasant experience with Keith and Benya motivates us to keep improving. Thank you for giving us the opportunity to work with you!"
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Marlie & Braeden Lameo

July 15, 2025

5  out of  5
rating by Marlie & Braeden Lameo
"Great service, friendly staff"
We responded:
"We sincerely appreciate your positive remarks! It’s fantastic to know your experience was enjoyable. We look forward to the opportunity to serve you again soon."
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Shashi Joshi

July 15, 2025

5  out of  5
rating by Shashi Joshi
"Always so helpful and provided excellent customer service"
We responded:
"Thank you for the kind review! It’s wonderful to hear you consistently receive excellent care from our staff. We’re honored to have earned your confidence!"
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Steve McLaughlin

July 15, 2025

5  out of  5
rating by Steve McLaughlin
"Faith was very responsive on 3 different State Farm related requests. It’s nice to have such good service from Faith and Allstate!! Thank you Faith!!"
We responded:
"Your glowing feedback made our day! We're excited to hear you found everything to be pleasant. Thank you for taking the time to share your experience!"
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Steven Harris

July 2, 2025

5  out of  5
rating by Steven Harris
"I want to thank Linda Nguyen of State Farm Insurance. Linda was very knowledgeable about any questions I had concerning my quote. She was also very professional. This made my transition to State Farm very smooth. Thanks Linda for making me feel like I'm apart of a team & not just a customer. Keep up the good work. Will definitely recommend family & friends ."
We responded:
"We truly appreciate you taking the time to share your thoughts. It’s wonderful to know that you enjoyed your visit with us and that Linda was helpful. Your support means a great deal and inspires us to maintain high standards. Please don’t hesitate to reach out if you need anything else!"
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Samantha Mostajo

July 1, 2025

5  out of  5
rating by Samantha Mostajo
"They have been great at being prompt and efficient in getting things done! I have been with this insurance company since when I got my first car back in 2020."
We responded:
"Your positive review made our day! Knowing that our efforts since 2020 have made a difference is incredibly rewarding. We’re committed to consistently providing exceptional experiences for all our customers. Thank you for continuing to choose us!"
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Marina Velázquez

June 25, 2025

5  out of  5
rating by Marina Velázquez
"Excelente 👌"
We responded:
"Your positive feedback just made our day! We're so happy you enjoyed working with us and appreciate you taking the time to share."
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Kiara Baker

June 19, 2025

5  out of  5
rating by Kiara Baker
"Miss Faith was soooo kind and professional! Responded quickly and was so personable!! Definitely will recommend her and her office!"
We responded:
"Thank you for taking the time to share your experience! We’re delighted that you enjoyed working with Faith and found our service to be helpful. Thank you for supporting our business, and we look forward to assisting you again!"
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Max Yuan

June 19, 2025

5  out of  5
rating by Max Yuan
"Great services with prompt response and thorough follow-through!"
We responded:
"Thank you for your review and for choosing us! Your experience matters to us and it's rewarding to know that our efforts made a positive impact. Your feedback inspires us to continue striving for excellence every day!"
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Christine Palmer

June 16, 2025

5  out of  5
rating by Christine Palmer
"I love this State Farm location!!! They're great! Everyone is so nice, caring, supportive, and polite! I highly recommend this branch! Kenya, Jasmine and other rep I've spoken to are just awesome! I feel I'm truly in good hands!!!"
We responded:
"Thank you for your wonderful review! We're so glad to hear that you had a great experience with us. We do care and are happy to support however we can! Your feedback is incredibly valuable, and it inspires us to keep raising the bar. We can't wait to welcome you back!"
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Haowen Mei

June 13, 2025

5  out of  5
rating by Haowen Mei
"Faith Groll is perfect on helping me find the best deals for my car insurance. She is very knowledgable and professional when communicating, and I am happy to find a good price for my car."
We responded:
"We appreciate your positive feedback! It’s always a joy to know that our team's hard work provides great results. Thank you for taking the time to share your experience, and we look forward to continuing to work together!"
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sabby fernanfes

June 12, 2025

5  out of  5
rating by sabby fernanfes
"I walk into this office and I had a great experience with Susana, she helped me with auto and renters insurance. I will recommend my family and friends."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a great experience working with Susana. Your support means the world to our team, and we would be so happy to welcome your friends and family!"
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Ericka Sevilla

June 6, 2025

5  out of  5
rating by Ericka Sevilla
"Ms Faith really outdone herself! She found ways to ensure I get the best possible outcome. Very kind, friendly and supportive. “Like a good neighbor, State Farm is really there!” Thank you! ☺️ 🙏🏼"
We responded:
"Thank you for your lovely review! We're thrilled to hear that Faith provided a top tier experience with us. Your kind words truly motivate our team to keep providing the best service. We can't wait to have you back!"
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jose palacios

May 30, 2025

5  out of  5
rating by jose palacios
"Excellent customer service in all aspects"
We responded:
"Jose, thank you very much for your comment about our excellent customer service! We truly care about our customers and want to make sure they are happy in every aspect. Thank you for trusting us with your insurance needs."
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Leticia Flores

May 28, 2025

5  out of  5
rating by Leticia Flores
"Son muy amables para atender muchísimas grasias"
We responded:
"¡Gracias por tu fantástica reseña! Nos alegra saber que disfrutaste de tu tiempo con nosotros. Tu satisfacción es nuestra máxima prioridad, y apreciamos que compartas tu experiencia. Ven a visitarnos de nuevo pronto."
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Yvonne Dougherty

May 16, 2025

5  out of  5
rating by Yvonne Dougherty
"This was about the easiest &most pleasant purchasing and changing insurance i can remember having the lady who took care of me ,miss Faith, made it so easy , with not only a better rate but made me feel welcome and appreciated!! She is great !! Made everything easy for me and easy to understand ,Thankyou miss Faith , for everything !!! Keep up the awsome work!!!"
We responded:
"Thank you so much for taking the time to share your experience! We love hearing that Faith provided you with such excellent service and made your insurance purchasing process seamless and enjoyable. Our team strives to create a welcoming environment and ensure that our clients feel appreciated, so it's wonderful to know that we hit the mark with you. We will be sure to pass along your kind words to Faith. Your feedback motivates us to keep up the great work! If you have any further questions or need assistance in the future, please don’t hesitate to reach out. Thank you again for your review!"